Shipping and Return policy

Shipping

We offer the following shipping options:

Standard Shipping: 5–7 business days

Processing Times

Orders are processed within 1-3 business days (excluding weekends and holidays).

Shipping Rates

Shipping rates in the U.S. are a $5 flat rate.

International Shipping

We do not currently offer international shipping.

Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we’re here to help.

Eligibility for Returns

Items must be returned within 30 days of delivery.

Items must be unused, in their original condition, and include all original packaging.

The buyer is responsible for return shipping costs.

Return Process

1. Contact us at buildingpickleball@gmail.com to initiate a return.

2. Include your order number, the item you’d like to return, and the reason for the return.

3. Once approved, we will provide you with a return shipping address.

Refunds

Refunds will be issued to your original payment method within 7-10 business days of receiving the returned item.

Shipping costs are non-refundable unless the return is due to our error.

Exchanges

At this time, we do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking details.

If you have any questions or concerns, feel free to reach out to us at buildingpickleball@gmail.com

Effective Date: 1/27/2025